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As high quality in the workplace becomes an increasingly strong demand for modern businesses and organizations, it is important that facility management services reflect this trend. At ALTER EGO we place special emphasis on creating an environment where people can work, meet and collaborate uninterruptedly and safely in a fully efficient working environment. We contribute and promote high aesthetics, human health and well-being as well as a positive culture, in order to enhance the productivity of employees and the optimal experience of other users (visitors, customers, etc.). Whether you need comprehensive facility management, i.e. a combination of services, or a stand-alone service, we can work with you to design a solution tailored to your needs.

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Alter Ego

Who we are

ALTER EGO is one of the most reputable providers of Integrated Facility Management (IFM) services. Our services deliver cost savings to our customers and contribute to business development while offering employees, customers, and the general public an excellent experience. We believe that satisfied customers, employees, and visitors are important for the long-term success of the Company and sustainable entrepreneurship.

ALTER EGO has a sustained and dynamic presence in the domestic IFM market. We are one of the first companies enter in the IFM market in Greece and trusted by over 65 prominent Greek and multinational  companie in sprivate sector. Our reputation extends abroad, where the largest international companies in Real Estate, Property Management, and Facilities Management trust us to implement their projects in Greece.

How we started

We began our journey in 1986 as a provider of home care services in technical support, home maintenance and health support, offering a 24/7 service for  those insured by the parent company, European Reliance, named since 01/06/2023 Allianz European Reliance.

Today we remain confident in the domestic IFM industry, as a result of our persistence in development and our years of experience and expertise in the management of high-quality healthcare facilities and the highest safety and complexity levels.

We are a founding Member of the Hellenic Facility Management Association and above all a member of the Allianz European Reliance Single Member Insurance S.A..

Our Key Milestones

1986, ESTABLISHMENT

We established ALTER EGO, as a company that will contribute to the quality of life of policy holders in the parent company.

1996

We launched the provision of B2B services: cleaning - technical maintenance – pest control

2008

We added new B2B services: Security - Catering - Landscaping

2010

We undersigned the first IFM contract and added Integrated Relocation Management.

2011

We endorsed our first partnership with an international Real Estate company.

2013

We started providing Integrated Waste Management services.

2014

We began our first cooperation with a private hospital.

2016

We began offering “First Aid” services.

2017

We established Partner Hotel and started dynamically to provide IFM services in hotels.

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Our credibility is the result of hard work and consistency.

VALUES AND VISION

In ALTER EGO, we prioritize human worth

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HONESTY

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INTEGRITY

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INDUSTRIOUSNESS
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CONSISTENCY

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FAITH IN EVOLUTION AND THE HUMAN FACTOR

The vision of ALTER EGO, that remains unaltered over time is:

  1. The creation and development of an organization that will be a valuable partner among the leading FM companies in Greece.
  2. The creation and development of an organization that will provide a permanent and stable working position to employees and will help them fulfil their financial, professional and social ambitions.
  3. The creation and development of an organization in which the investors - shareholders will be rewarded for their trust in the company.

Company Profile

Our corporate culture and philosophy is oriented towards sustainable business.

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Our People

Our employees are our competitive advantage and for this reason, their ultimate satisfaction is one of our top commitments. To achieve this, we provide a structured company that is technologically oriented towards the future and offers a pleasant and creative an environment with continyous training.

Therefore, over time we support:

  • reliable entrepreneurship
  • stable working environment
  • growth and personal development possibilities through a structured model of equal career development while applying the principles of meritocracy, transparecy, and the elimination of stereotypes
  • occupational safety with a professionally planned and implemented health and safety management system
  • a culture of lifelong learning, providing continuous and specialized instruction
  • team-building that encourages mutual trust and cooperation

Ultimately, we are family, offering support, care and stability.

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Why you should choose ALTER EGO

Office Employ

We are honourable and honest in all our transactions with the employees, customers and partners.

Our average customer contract is 8.2 years, showcasing our professionalism and trustworthy business dealings.

We specialize in managing large facilities over 1,000,000 sq.m., improving daily work output for over 15,000 employees and common spaces for more than 26,000,000 visitors.

We have 37 years of experience in the Greek sector.

We are part of Allianz European Reliance Single Member Insurance S.A..

We offer 24-hour support to our customers.

We have developed a wide range of IFM services, 20 in total, and offer custom-made services that provide solutions for personalized needs.

We are the first facility management company that successfully introduced integrated relocation management services and integrated housekeeping services in Greece.

We are constantly evolving and seek modern approaches to all procedures, certifications and services.

We create working groups that cooperate with our customers to cultivate a sense of ownership that adheres to protocols within a legal framework to build morale and work ethic.

Over 98% of our customers are satisfied with their services (2021 satisfaction survey).

We have reduced the start-up costs by 5%, by using state-of-the-art equipment and machinery.

We invest in the latest technologies and maintain a modern and certified IT environment that supports all of the activities of the company.

CORPORATE GOVERNANCE

BOARD OF DIRECTORS

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